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The SilentClick® enterprise solution LiveClicks™ improves customer service
and reduces IT support costs by deploying a desktop-software-lifecycle solution with built-in self-service templates that simplifies machine migration, software installation and upgrades, and disaster recovery.
The SilentClick hosted platform enables you to upload, deploy and manage a hosted community software applications while driving growth through engagement on your product and brand loyalty.
Software publishers and PC manufacturers can leverage SilentClick® Palware
social network solution to reduce the complexity and costs for installing, upgrading and managing applications in the field. Through this complexity reduction, SilentClick expect to reduce the cost per PC user in just about any SMB environment by several hundred dollars per year.
SilentClick Inc., is taking lead in self-service interactive Desktop Software Lifecycle Management with several US patent pending technology.
Our mission is to streamline the discovery and management of applications, reducing end users’ frustrations and service desk costs while building brand loyalty.
LiveClicks Overview
LiveClicks’ embedded role-based ‘software delivery’ metrics gives reports and analytics enabling
you to capture, organize, analyze and interact with your customers with unmatched ease and flexibility.
By using data available through the PalWare Network, LiveClicks gives you full visibility into customer touch points while abiding by privacy concerns .
Creating a new generation of
do-it-yourselfers, LiveClicks™ comes loaded with Palware Pro which gives customers at all skill levels unprecedented and comprehensive library of pre-built intelligible self-service
mechanism, empowering them to independently complete tasks otherwise requiring IT Helpdesk support thus freeing enterprise IT teams to tackle out-of-the ordinary questions.
Unlike traditional software deployment and distribution mechanisms, the SilentClick solution, combining a small footprint client and a hosted service, minimizes desktop clutter and enables computer manufacturers, software publishers, and distributors to take advantage of social networks to promote offerings and measure customer satisfaction while building brand loyalty.
The SilentClick® LiveClicks™ solution provides hosted community software management without buying pricy server or relying on an internal IT team.
Vendors can use the SilentClick® viral marketing power of social networks to increase their software sales traction in the growing
SMB IT market while lowering support cost and expanding brand loyalty
LiveClicks Analytics